Our Services
Empowering lives through compassionate, high-quality care
At ITSA Care Solutions, our services are designed with one goal in mind — to empower NDIS participants to live fulfilling, independent lives. Guided by our mission, vision, and core values, we provide respectful, individualised support that meets each participant’s unique needs and aspirations.
We understand that no two journeys are the same. That’s why our experienced team works with you, your family, and your support network to build a plan that supports your goals, nurtures your independence, and enhances your quality of life.
Assist - Personal Activities
Respectful support for your daily routine
We provide discreet and dignified assistance with personal care to help you maintain your independence while feeling sate and confident. Our approach is always participant-led meaning you remain in control of how you’d like things done.
 Services include:
- Showering, dressing, and grooming
- Meal preparation and feeding assistance
- Support with toileting and continence management
- Medication support and personal hygiene
- Morning and evening routines
Assist- Travel/Transport
Helping you stay mobile and connected. We support your ability to get where you need to go, safely and on time. Whether you’re heading to a medical appointment, training course, work, or social activity, we ensure the journey is smooth and stress free.
Services include but not limited to:
- Transport to medical and therapy appointment
- School, education, and workplace transport
- Community access trips (shopping, events, etc.)
- Support with navigating public transport
Daily Tasks / Shared Living (SIL or ILO)
Living well, together or independently
We supports participants in shared or independent living
environments to manage daily responsibilities, develop life skills,
and enjoy a balanced, supported lifestyle.
Services include:
- 24/7 in-home support (if needed)
- Meal planning and preparation
- Cleaning, laundry, and household management
- Social and emotional support in shared settings
- Medication and appointment support
Development- Life Skills
Building confidence through capability
Life skills are essential for self-reliance, growth, and participation. We help participants strengthen practical abilities through hands-on learning, tailored coaching, and goal-based programs.
Areas of focus include:
- Daily budgeting and money handling
- Personal care and hygiene skills
- Travel training and orientation
- Cooking and healthy eating
- Communication and interpersonal skills
Household Tasks
We understand that a clean, well-organised environment supports wellbeing. Our friendly team assists with routine household tasks, tailored to your needs and preferences.
Support may include:
- General cleaning (floors, surfaces, bathrooms)
- Laundry and ironing
- Dishwashing and kitchen tidying
- Shopping assistance and meal support
- Bed-making and room organization
Participate - Community
Live, connect, and belong
We support you in exploring new opportunities, making social
connections, and participating in activities that bring you joy.
Whether it’s joining a group class, pursuing a hobby, or volunteering, we’re here to walk alongside you.
Activities can include:
- Social and cultural outings
- Attending events, classes, or workshops
- Building new friendships
- Community volunteering or work readiness
- Engaging with local resources
Group / Centre-Based Activities
Grow together in a supportive environment
Our centre-based programs offer a structured and welcoming
space for participants to learn, create, and connect. We tailor
activities to encourage personal growth, emotional wellbeing,
and social engagement.
Programs may include:
- Arts and crafts workshops
- Music, movement, and creative therapy
- Fitness and wellbeing sessions
- Group skill-building and mentoring
- Social groups and themed events
Need Support? We are here to help you
Contact us today to learn how we can support you or a loved one.
Get In Touch With Us
One of our team member will get in touch with you soon.
